SALES PROCESSING OFFICER

Lahore, Pakistan

About us:

Daftarkhwan is one of the pioneers of coworking spaces in Pakistan. Operating in three cities within Pakistan, Daftarkhwan is a meeting point for entrepreneurs, startups, and enterprising companies. We deliver high-end, agile workplaces suited for the evolving needs of the modern day. We provide our members with exclusive, vibrant spaces, making their work seamless while simultaneously building a cohesive community through our vast but easily accessible network.

About the role:

Daftarkhwan is seeking a detail-oriented and proactive Sales Processing Officer to join our tribe. This is a full-time, on-site role based in Lahore. The ideal candidate will play a pivotal role in supporting the sales team through telephonic interactions, timely email correspondence, and accurate documentation of sales data. A key responsibility of this position is maintaining a well-organized and up-to-date CRM dashboard, enabling the sales team to make strategic, data-driven decisions. This role requires strong communication skills, attention to detail, and a commitment to operational excellence.

Key Responsibilities:

Keep 100% accountability of all sales data received through phone calls, walk-ins, emails, website, and social digital platforms.
All sales inquiries on calls during work hours are to be facilitated with standardized scripts and conversation workflows through the official company number system.
Propose optimal deals to clients with a clear understanding of the sales process.
Ensure the clients are well informed about the sales process in verbal and written communication.
Implement a comprehensive lead qualification process to ensure adherence to standardized culture fit metrics.
Conduct site tours and schedule meetings with prospective clients following standard protocols.
Ensure efficiency in executing the sales process for all qualified leads to guarantee a seamless onboarding experience.
Communicate all received logistical requirements in writing to the relevant team members to ensure clarity and coordination.
Keep a regular check and take the initiative to stay well informed with the updates on space availability options across all Daftarkhwan facilities.
Maintain 100% consistency in email communication by using standard templates and workflows.
Optimize response times and reduce lead time to ideally zero through process improvements.
Record 100% accurate information in the relevant internal communication channels and CRM.

About you:

If the below sounds like you, we’d love to hear from you!

A bachelor’s degree, preferably in Business Administration or a related discipline.
You have at least 0-2 years of experience, preferably in sales or a customer-facing role.
Prior experience working with CRM systems.
Excellent written and verbal communication skills with the ability to effectively convey value propositions.
A proactive problem-solver who can think on their feet and handle situations calmly and effectively.
Ability to work independently as well as collaboratively within a team.
Strong organizational skills with the ability to multitask and manage responsibilities efficiently.

Life at Daftarkhwan:

Being a Daftarkhwan team member isn’t your average run-of-the-mill. Here you’ll brush shoulders with those who dare to dream and do. A community of leaders, idealists, rockstars, and magicians from a variety of career paths, ensuring a network of diverse individuals who continue learning from and empowering others. At Daftarkhwan we’re focused on building an army of leaders. We like to challenge ideas and explore innovative ways of getting things done. Encouraging an open-minded attitude and collaborative work ethic. As an employer, we offer equal opportunity and encourage a democratic and open environment that supports close bonds between our teams and members alike, welcoming individuals from all ethnicities, genders, religions, and orientations in a zero-judgment zone.

Kindly forward your resume to talent@daftarkhwan.com with the position title in the subject line.